AI and conflict resolution

The cause of many conflicts is the inability of people, groups, organizations, and countries to correctly assess and anticipate their own actions, as well as the intentions and actions of their opponents. Another important reason is the inability to find the optimal solution to the conflict among all possible options. In this regard, AI has great potential to help the parties properly calculate the possible steps of the parties involved and find the best options for resolving conflicts.

However, it can be assumed that even when everyone uses AI for negotiations and conflict resolution, there will still be some significant problems in this area. For example, one side may use a more advanced AI system (although the parties may agree that they will use one system, some – the stronger players – may not actually do this). Some parties may not have effective AI systems, or their AI assistant may be quite weak. And, in the end, people with their emotions and attitudes may simply not accept the AI’s suggestions, even if they are quite reasonable.

So, people probably won’t just give AI the lead role in conflict resolution. At least in the foreseeable future.

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